Lifetime Happiness Guarantee
*Product purchased from this site are automatically registered, you don't need to register again.
Register your product
Please fill out the form below to register your product into our Lifetime Warranty Program
Register your product
Please fill out the form below to register your product into our Lifetime Warranty Program
File a Warranty Claim
If your Survivor Filter is or becomes defective through no fault of your own, Survivor Filter provides a lifetime replacement warranty* against manufacturing defects. Please follow the steps below.
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- Follow our how-to videos to see if it resolves the issue: WATCH HOW-TO VIDEOS
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Register your product into our Warranty Program using the form above
Contact our team by phone (1-888-602-6367) or e-mail us
*Survivor Filter provides a Lifetime Replacement Warranty against manufacturing defects on purchases.
Survivor Filter products is warranted to be free of manufacturing defects. If there is any defect, please contact us for a free replacement of any defective product or component. Product must at all times only be used, cleaned and maintained in accordance with the Instruction Manual. Sole liability of Survivor Filter Inc. is to replace any defective product or component at no charge to the customer.
We reserve the right to refuse replacement for products which are returned prior to approval, which are damaged or inoperative due to reasons other than manufacturing defect, improper packaging, weather, improper cleaning or storage, and purchased from unauthorized third-party sellers.
'How-To' Videos
To help you get the most from your Survivor Filter products. Quick and easy.
Expert Advice, 5 days a week
Call 1-888-602-6367 | Text 518-576-7377
Email support@survivorfilter.com
Hassle-Free Replacement
If we can't troubleshoot your problem, we will replace it. No questions asked.