Lifetime Happiness Guarantee
*Products purchased from this site are automatically registered, you don't need to register again.
File a warranty claim for your Survivor Filter
If your Survivor Filter is or becomes defective through no fault of your own, Survivor Filter provides a lifetime replacement warranty* against manufacturing defects. Please follow the steps below-
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Step 1: Troubleshoot the problem
- Follow our how-to videos to see if it resolves the issue: WATCH HOW-TO VIDEOS
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Step 2: File a Claim
- Register your product into our Warranty Program using the form above
- Contact our team by phone (1-888-602-6367) or e-mail us
*Survivor Filter provides a Lifetime Replacement Warranty against manufacturing defects on purchases.
Survivor Filter products is warranted to be free of manufacturing defects. If there is any defect, please contact us for a free replacement of any defective product or component. Product must at all times only be used, cleaned and maintained in accordance with the Instruction Manual. Sole liability of Survivor Filter Inc. is to replace any defective product or component at no charge to the customer.
We reserve the right to refuse replacement for products which are returned prior to approval, which are damaged or inoperative due to reasons other than manufacturing defect, improper packaging, weather, improper cleaning or storage, and purchased from unauthorized third-party sellers.
'How-To' Videos
Expert Advice, 5 days a week.
Telephone toll-free 1-888-602-6367 or e-mail us support@survivorfilter.com. The right advice for your products, from our team of experts at Survivor Filter.
